At Workforce Training Services, we are deeply committed to the health, well-being, and overall success of every learner. We understand that the foundation of excellent training includes comprehensive support in all aspects of a learner's life, which is why we proudly invest in Care and Welfare services designed to nurture both personal and professional growth.
Our Care & Welfare Team is at the heart of our commitment to ensuring that every learner not only achieves their educational goals but also thrives personally and emotionally. Staffed by experienced professionals who are passionate about learner success, our team is specially trained to support a diverse array of needs and backgrounds.
1. Personalised Mentoring: Each learner is paired with a mentor from our Care & Welfare Team. These mentors provide ongoing support, guiding learners through their educational journey, and addressing any personal challenges that may arise. Regular check-ins ensure that learners feel supported every step of the way.
2. Health and Wellbeing Activities: We believe in the importance of a healthy mind and body for optimal learning. Our team organises regular health and wellbeing activities ranging from workshops on stress management and mental health awareness to fitness sessions and nutritional advice, all designed to enhance learner progress and personal wellbeing.
3. Connection to External Support Agencies: Recognising that some challenges require specialised assistance, our Care & Welfare Team has established strong partnerships with external support agencies. This network includes professional counselling services, financial advice bureaus, and career counselling, ensuring that comprehensive support is available whenever it is needed.
4. Counselling Partnership: We are proud to offer direct access to a professional counselling service through our established partnership with Bremar Training. This confidential service is readily available to assist learners with emotional, psychological, or social challenges, providing them with the support needed to maintain focus and resilience.
5. Reach App: Our inhouse Reach app is a vital tool accessible to all learners, designed to ensure they receive comprehensive support whenever they need it. Learners can conveniently schedule appointments with our dedicated Care & Welfare Team, discover coping strategies in challenging situations, with practical advice and guidance at the touch of a button. Additionally, it includes essential contact information for external agencies, ensuring learners have access to necessary services outside of Workforce’s operating hours.